Return requests must be submitted within 48 hours of delivery. Items should remain unused, unworn, unwashed, and have all original tags attached.

Items that are worn, washed, altered, damaged after delivery, or returned without their original tags will not qualify for a return. 

After the returned product is received and approved following inspection, eligible refunds are generally processed within 5–7 business days. 

Refunds are issued to the original payment method used for the purchase. Additional processing time may depend on your bank or payment provider.

Confirmed orders are generally processed within 1–2 business days before dispatch. Processing may take slightly longer during holidays or periods of higher demand.

Delivery usually takes approximately 3–8 business days after processing, depending on your location, courier operations, and other delivery-related circumstances. 

Delivery addresses cannot be changed once order processing begins. Please review your complete shipping details carefully before confirming your purchase. 

Weather conditions, courier delays, public holidays, increased order volumes, or operational disruptions may occasionally affect the estimated delivery schedule. 

Cancellation requests can be made within 24 hours of placing the order or before processing or shipment begins, whichever occurs first.

Orders cannot be cancelled once they have been dispatched. Eligible items may instead be returned according to the applicable return conditions.

No. Each purchase must be completed using one available payment method selected during the checkout process. 

Order modifications are generally unavailable once processing begins. Contact customer support promptly if you need assistance before your order enters processing.